TERMS

Terms & Conditions

Please review our terms and conditions below.

User Eligibility

You must be at least 18 years old or use the platform under the supervision of a parent or guardian. By using our services, you confirm that you have the legal capacity to enter into a binding agreement.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. All activities performed under your account are your responsibility. You must notify us immediately in case of any unauthorized use of your account.

Booking and Ticketing

All ticket bookings are subject to availability and confirmation. Once a booking is completed, a confirmation will be sent via the app or email. Users are responsible for verifying event details such as date, time, venue, and seat selection before completing the payment.

Payments and Charges

All payments must be made through the available secure payment methods on the platform. Additional charges such as convenience fees, taxes, or service charges may apply. We do not store your payment credentials, and all transactions are processed securely through trusted third-party payment providers.

Cancellation and Refund Policy

Cancellation and refund policies vary depending on the event organizer. Some tickets may be non-refundable or partially refundable. In case of event cancellation, refunds will be processed according to the applicable policy within a reasonable timeframe.

Event Changes and Cancellations

Event schedules, venues, or timings may change due to unforeseen circumstances. Such changes are managed by the event organizers, and we are not responsible for them. However, we will make reasonable efforts to notify users of any significant updates.

User Conduct

Users agree not to misuse the platform or engage in any fraudulent, illegal, or harmful activities. Any violation of these terms may result in suspension or termination of the user account without prior notice.

Intellectual Property Rights

All content available on the platform, including text, graphics, logos, images, and design, is the property of the platform or its partners and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform, including but not limited to event cancellations, delays, or service interruptions beyond our control.

Third-Party Services

Our platform may include links or integrations with third-party services such as payment gateways or event organizers. We are not responsible for their actions, services, or privacy practices.

Termination of Service

We reserve the right to suspend or terminate user accounts at our discretion if any violation of these Terms and Conditions is detected.

Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the platform after such changes indicates your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising in connection with the platform shall be subject to the jurisdiction of the appropriate courts in India.

Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, you may contact us at: info@aavjo.app