We collect information that you voluntarily provide, such as your name, email address, and mobile number when you create an account or make a booking. Additionally, we collect booking-related information including selected events, seat details, and transaction history. We may also automatically collect technical data such as your IP address, device type, browser details, and usage behavior to improve our services and detect potential issues or misuse.

Your information is primarily used to process your bookings, confirm your tickets, and facilitate secure payments. We also use your data to send notifications such as booking confirmations, reminders, updates about events, and important service-related messages. Additionally, your information helps us improve platform performance, personalize recommendations, enhance customer support, and maintain the overall security of the platform.

We do not sell or rent your personal data. Your information may be shared only with trusted service providers such as payment gateways and event organizers when required to complete services or comply with legal obligations.

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our policies. Even after account deletion, certain data may be retained for regulatory or fraud prevention purposes for a limited period.

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. This includes the use of encryption, secure servers, and restricted access controls. While we strive to ensure maximum security, no system can be completely immune to risks, and users are encouraged to keep their login credentials confidential.

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze user behavior, improve app functionality, and deliver a more personalized experience. You can manage or disable cookies through your browser settings, although some features of the platform may not function properly.

As a user, you have the right to access the personal information we hold about you and request corrections if needed. You may also request deletion of your data, withdraw consent for certain uses, or opt out of marketing communications. We aim to respond to such requests within a reasonable timeframe.

Our platform may contain links or integrations with third-party services. These external platforms operate independently and have their own privacy policies. We are not responsible for their practices, and users are encouraged to review their policies before sharing any information.

Our services are not intended for individuals under the age of 18 unless supervised or authorized by a parent or guardian. We do not knowingly collect personal data from children without appropriate consent.

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or industry practices. Any significant changes will be communicated through the app or other appropriate channels. Continued use of the platform after updates indicates acceptance of the revised policy.

If you have any questions, concerns, or requests related to this Privacy Policy or your data, you can contact us at: info@aavjo.app